1. Accepted Payment Methods
Goboo.com accepts a variety of payment options, including credit and debit cards.
The following payment methods are available for use:
- American Express
- Cartes Bancaires
- Diner's Club
- China UnionPay (credit card only)
- Direct Debit
- Visa, MasterCard, or American Express prepaid credit or gift cards
Note: You can't split payment among multiple cards.
2. Payment Issues and Restrictions
Resolve a Declined Payment
To protect your security and privacy, your bank can't provide Goboo with information about why your payment was declined. Contact your bank directly to solve these payment issues.
Multiple Charges for the Same Order
An order may be split into multiple shipments or even multiple orders. Because we charge for items when they're shipped, this may result in multiple charges. However, the total amount charged should add up to the amount displayed when you placed the order.
Items from a single order may be sent as more than one shipment for several reasons. The most common are:
- One or more of the items was sold and dispatched by a Marketplace seller.
- We dispatched the items from different Fulfillment Centers.
The order summary in Account will show the amount charged for each delivery, as well as the total charged per order.
When you place an order, Goboo contacts the issuing bank to confirm the validity of the payment method. Your bank reserves the funds until the transaction processes or the authorization expires, but this isn't an actual charge.
Some banks call authorizations "pending" or "processing" charges. For more information on their specific policies regarding authorizations, contact the issuing bank.
Avoiding Payment Scams
Protect yourself from fraud on the internet by identifying and avoiding internet scams and phishing attempts.
When in doubt, ask the intended recipient for more information about the purpose and safety of the requested payment. Don't send the payment until you're comfortable with the transaction.
To avoid payment scams:
Don't do business with a seller who directs you off the Goboo website. A legitimate Goboo seller transaction will never occur off the Goboo website.
Don't send money (by cash, wire transfer, Western Union, PayPal, MoneyGram, or other means) to a seller who claims that Goboo will guarantee the transaction, refund your funds if you're not satisfied with the purchase, or hold your funds in escrow.
Don't make a payment to claim lottery or prize winnings, or on a promise of receiving a large amount of money.
Don't make a payment because you're "guaranteed" a credit card or loan.
Don't respond to an internet or phone offer that you're not sure is honest.
Don't make a payment to someone you don't know or whose identity you can't verify.
Don't respond to emails that ask you to provide account information, such as your email address and password combination. Goboo will never ask you for personal information.
3. Shopping Cart Prices
Items in your Shopping Cart always reflect the most recent price displayed on the product detail page of the item.
This price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart doesn't reserve the price shown at that time. The price of an item may increase or decrease between the time you place it in your cart and the time you purchase it.
You're not charged until your order enters the shipping process.
If the correct price of an item is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of this cancelation. This applies only to products sold and shipped by Goboo.com. Sellers may follow different policies in the event of a mis-priced item.
4. Payment Methods We Don't Accept
There are certain payment methods that you can't use at Goboo.com.
We don't accept the following payment methods:
• Checks or postal orders
• Cash in any currency
• Purchase orders
• International wire transfers
• Bank transfers